Shipping Policy
At Trendora Store, we are committed to delivering your skincare products safely and on time. Please read our shipping policy carefully to understand how we process and ship your orders.
1. Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
2. Delivery Time
Estimated delivery time depends on your location:
- Local Orders: 2–5 business days
- International Orders: 5–15 business days
Delays may occur due to customs, weather conditions, or courier issues.
3. Shipping Charges
Shipping fees (if applicable) will be calculated at checkout based on your location and order size.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
5. Incorrect Address
Please ensure your shipping details are correct. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
6. Lost or Delayed Orders
If your order is significantly delayed or lost, please contact our support team and we will assist you in resolving the issue.
7. Contact Us
If you have any questions about shipping, please contact us at:
Email: josephdebugger@gmail.com